Privacy Policy for Text Message Approval

Effective Date: 12/1/2025

Introduction
Lotus Rose Counseling ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when you approve or consent to receive text messages from us, as well as your rights regarding your personal information.

By consenting to receive text messages from us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you opt-in to receive text messages, we collect the following information:

- Phone Number: The phone number you provide for text message communication.

- Consent Data: The time, date, and method of your consent to receive text messages.

2. How We Use Your Information

We use the information you provide for the following purposes:

- To send you text messages related to your request for contact on our website.

- To verify your consent for receiving text messages and to maintain compliance with applicable laws and regulations.

- To provide customer service and respond to inquiries.

3. Text Message Content

By consenting to receive text messages, you acknowledge and agree that the content of the messages may include:

-Any notifications related to your interaction with our services.

Message frequency will vary depending on the nature of the communication.

4. How We Protect Your Information

We use commercially reasonable efforts to protect your personal data from unauthorized access, alteration, or disclosure. This includes using encryption, secure communication channels, and other best practices. However, no data transmission method over the internet can be completely secure, and we cannot guarantee the absolute security of your information.

5. Consent to Receive Text Messages

By opting in to receive text messages, you give your express consent to receive marketing and transactional messages from us at the phone number you provided. You acknowledge that:

- Message and data rates may apply from your mobile carrier.

- Consent to receive text messages is not a condition of any purchase or service.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with third-party service providers who help us send text messages or manage our communications. These providers are contractually obligated to protect your information and use it only for the purposes for which we engaged them.

7. Third-Party Links

Our website and emails may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. Children's Privacy

Our text message service is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected personal data from a child, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you need assistance with managing your consent or opting out of text messages, please contact us at 801-770-4104.